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Tekoway assists with the deployment of a digital terminal

Context of the request :

CEPAC innovates in terms of collaboration and digital.

Tekoway assisted with the design and deployment of a digital terminals concept offering an intuitive experience and a degree of autonomy to customers in the branch.

Project :

From a centralized business application installed on terminals in agencies :

  • customer satisfaction survey (customised for each terminal)
  • appointment management (availability algorithms & specific presence notifications)
  • customisation of applications (customized or third party) per terminal
  • end-to-end administration via a dedicated back-office for CEPAC teams (dashboard, statistics, editorial, deployment, monitoring, etc.)

Used technologies : 

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